Help Desk

Hours of Operations: 8:30AM to 5:30PM, Monday – Friday

Our helpdesk is open M-F from 8:30 am to 5:30 pm. For after-hours support, open a ticket or email our helpdesk, and someone will get back to you shortly.

Open a Support Ticket

Fill out the form as completely as possible so that we can dedicate the proper staff to address your concern.

In Emergency Situations please call 301-718-9898

Customer Portal Login

Submit work orders, check ticket status, add comments, view shared files, review contract usage and more through our customer portal.

This feature is available only for customer’s primary contact.

Remote Support

Download the Team Viewer application so that we can access your system remotely. Once the application has downloaded you will need to install and contact our staff via the ticketing system to continue.

Your download will begin immediately

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