The main office generally functions as the hub for operations. Remote access is essential to access data and applications housed on servers at the main office. We design VPN-based solutions that provide reliable remote access. When you are ready, we can help migrate your property management application and files to the cloud. Most of the property management software vendors, such as Yardi, RealPage, and MRI, offer a cloud-based platform. We have experience supporting all of them. We can help you configure single sign-on.
And because remote access into the main office is usually a critical function for the business, we design the network with dual internet circuits for improved business continuity. If one circuit goes down, the second circuit automatically carries the load. Perimeter security is also critical. We generally prohibit all inbound traffic except for users connecting via VPN. This policy keeps the hackers out.
Properties require reliable remote access to the company’s management and accounting system, regardless of whether it is located on a main office server or hosted in the cloud. We ensure the network connection is reliable and robust enough to get the job done. In addition to connection issues, properties require helpdesk assistance to maintain their office equipment, such as computers, printers, and copiers. Our helpdesk is there to lend a hand via remote support. When it’s time to replace an aging PC, we ship a new PC pre-configured that’s ready to go. If the building maintenance teams use tablets for data entry, we can help support their digital requirements.
We ensure that the computers at the main office and properties are properly monitored and maintained. We use a patch management tool to keep the PCs updated with the latest security patches. We also install antivirus and anti-malware software to protect against the unintentional downloading of malicious code.