Boots on the Ground

We connect new PCs to the local network, install your office’s financial services applications, and also configure endpoint security . When the network is down, we dispatch a technician onsite to troubleshoot and replace faulty equipment as necessary. We maintain all network equipment that is not supported by your financial services bureau.

Helpdesk Support

We provide helpdesk assistance to supplement the tech support you receive from your  broker. We also support applications you may use that are not supported by your broker. When it unclear if a problem resides within the local network or with a specific financial services application, we help to assess and pinpoint the issue.

Interface with Broker Tech Support

When there’s a problem with one of your financial services applications, we interface with your broker’s helpdesk, technician-to-technician, to resolve the problem quickly and efficiently.

Embrace New Technologies

We implement new bureau-approved technologies, such as cloud-based file storage  and cloud-based identity and device security.

Cyber Security

We help secure your network from the firewall to the endpoint devices, such as PCs, tablets, and mobile phones. We load each endpoint with anti-virus/anti-malware agents that actively detect and protect against staff unintentionally downloading and installing malicious code.


We assist with writing various compliance-based documents, such as a Disaster Recovery Plan, a Security Breach Incident Response Plan, and an IT Policies and Procedures Manual.

Raymond James Approved

Computer Showcase has been vetted by Raymond James and is an approved IT vendor.

Pricing Structure

We do things a little differently than a lot of our competitors do. It’s all about flexibility and giving our clients options. You choose the pricing structure best suited to your needs.

20-Hour Blocks of Time

For those who are not interested in entering into a monthly fixed-rate contract, we offer a support plan that is based on a block of hours. You draw down from your bank of hours as you use our consulting and support services. We bill in 15-minute increments for remote support and a minimum two hours for onsite support.

Managed Service Contracts

We offer comprehensive Managed Services Agreements that allow us to manage all aspects of your network. These contracts include network monitoring, security, patch management, helpdesk, strategic planning and annual budgeting, disaster recovery planning, asset management, vendor management, regular scheduled maintenance, and emergency response.

Time & Materials

This plan is for those who are just trying us out. You can engage with us for a project or to resolve a nagging problem. It gives you an opportunity to see how you like working with the Computer Showcase team. You are billed for services rendered, along with any equipment or materials used to complete the job.

Certified Partners